Privacy Policy
Last Updated: 07/06/2026
Caribbean Hospitality Group LLC ("CHG," "we," "our," or "us") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. It is incorporated by reference into our Terms and Conditions.
Information We Collect
When you submit an inquiry, request a proposal, or contact us, we may collect: your name, email address, phone number, country of residence, estimated travel dates, number of travelers, experience preferences, budget range, special occasion, communication preferences, and any additional details you choose to share.
We do not collect payment card information directly on this website; payments are handled by third-party processors named in our Terms and Conditions.
How We Use Your Information
To respond to inquiries and prepare proposals; to coordinate services with our network of partners when required to fulfill your request; to communicate with you about your trip; to improve our services and understand which experiences are most requested; and to comply with legal obligations.
When We Share Information
We share information with third-party providers only when necessary to arrange the specific services you requested (for example, a property or transportation provider needs your name and dates to confirm a reservation).
We do not sell your personal information. We may use analytics and advertising tools (such as Google Analytics and Meta Pixel) once you have given cookie consent — see our Cookie Policy — which may involve sharing limited technical data (such as pages visited) with those providers under their own privacy terms.
Your Rights
You may contact us at info@caribbeanhg.com to request access to, correction of, or deletion of your personal information, subject to applicable law and any legitimate business or legal reasons we may have to retain certain records (such as completed transaction records).
If you are located in the European Economic Area or United Kingdom, applicable data protection law may give you additional rights, including the right to restrict or object to certain processing and the right to data portability.
If you are a California resident, the California Consumer Privacy Act may give you the right to know what personal information we hold about you and to request its deletion. CHG does not sell or share personal information for cross-context behavioral advertising.
We will respond to a verified rights request within the timeframe required by applicable law.
Data Security
We take reasonable measures to protect personal information but cannot guarantee absolute security of information transmitted over the internet.
Children
Our services are intended for adults planning travel. We do not knowingly collect personal information directly from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted here with a revised "Last Updated" date.
Contact
Caribbean Hospitality Group LLC — info@caribbeanhg.com — +1 862 579 0217